Information We Collect

We may collect your:

• Name, business name and GST details
• Phone number, email and address
• Product enquiries and order details
• Payment and transaction information
• Website usage, device and browser information
• Any information submitted through our forms, WhatsApp, email or telephone

How We Use Your Information

We may use your information to:

• Respond to enquiries and provide quotations
• Process orders, payments and deliveries
• Provide warranty and customer support
• Send catalogues, product updates and relevant offers
• Improve our website, products and services
• Prevent fraud and comply with legal requirements

Cookies

Our website may use cookies and analytics tools to understand visitor activity and improve website performance. You can manage cookies through your browser settings.

Sharing of Information

We do not sell your personal information. We may share necessary information with authorised employees, payment providers, transporters, technology providers, professional advisers or government authorities when required to complete your request or comply with the law.

Third-party services such as WhatsApp, Google Maps, social-media platforms and payment providers are governed by their respective privacy policies.

Data Security and Retention

We use reasonable measures to protect your information from unauthorised access, loss or misuse. However, no internet-based system is completely secure.

We retain information only for as long as required for business, contractual, accounting, warranty or legal purposes.

Your Choices

Subject to applicable law, you may request access to, correction or deletion of your personal information. You may also withdraw consent or opt out of promotional messages at any time. Essential order and service communications may still be sent when necessary.